Terms and Conditions
|Baroque Bags Terms and Conditions
Thank you for visiting and purchasing from our shop.
If you wish to discuss other methods of payment, please don't hesitate to contact us.
Payment is due at the time of order. When we receive payment the goods will be despatched.
Once you receive your item, please leave your feedback on our contact page.
Items will be shipped to UK postal addresses only. No items will be sent to addresses containing PO box numbers
Please let us know if you want the item to be sent to another address (for example, as a surprise gift) with a message, and we will gift wrap the item for an extra £1. We will send the invoice separately to the billing address.
Refunds and Exchanges
2. Custom/bespoke orders are not refundable or exchangeable.
3. If you are not satisfied with the product, we will refund you (minus shipping costs) as long as the item is shipped back within 14 days after receipt and in the condition it was sent.
4. If you send back the item, we will only accept it back in the same condition it was sent:
5. Shipping costs are non-refundable.
Times for shipping may vary according to the nature of the item or the Custom Ordered item.
Contact us if you have any questions.
All items are made in our studio, which is not open to the public.
Colours you see in the photos online may differ slightly due to variations in display monitors. Please contact us before purchase if in doubt.
We appreciate any feedback on your experience dealing with Baroque Bags.
We are constantly developing designs with new techniques and materials, so a bespoke design could incorporate an existing design in a different fabric or colourway, or customised embroidery.